IT strategies that organizations can employ for enhancing the customer experience
List and describe three IT strategies that organizations can employ for enhancing the customer experience. Give an example of an organization and articulate how they implemented one of the three strategies you listed. Respond at least two of your classmate’s postings.
List and describe three strategies for successful deployment of digital dashboards. Give an example of an organization that uses a digital dashboard. Also briefly explain its function as well as how it delivers value (for the organization and consumer). Respond at least two of your classmate’s postings.
What is the driving force behind off-shore sourcing? What are some of the unique advances in technology that make off shore sourcing feasible. Include a brief summary of an article that addresses IT sourcing and either its reference information or the Web URL so that your classmates can read the article if they wish. Respond to at least two of your classmates’ postings.
What is business value? How is business value and IT success inter-related? Briefly summarize an article of an organization that has accomplished this. Provide the reference or the Web URL in your post so that other learners may be able to secure the entire article if they choose. Respond to at least two of your classmates’ postings.