Managing pay and performance
Requirements for Consultancy Report
The textbook that are used in my course is:
Shields, J. (2007) Managing Employee Performance and Reward: Concepts, Practices, Strategies, Cambridge University Press, Melbourne.
(Before start writing this consultancy report, please read the textbook first in order to get the basic ideas about this course, so you will get the right concepts and
direction to this report)
How to access online textbook:
TOPIC: You have a choice of ONE of the three case study organisations from Textbook, Shields (2007). These are:
a) ‘Delivering fairness: performance assessment at Mercury Couriers’ (textbook pp. 227-230) OR
b) ‘Just rewards: Rethinking base pay and benefits at Court, Case & McGowan, commercial law partners’ (pp. 340-344) OR
c) ‘Beyond the hard sell: Performance incentives at Southbank’ (pp. 501-505).
The Report will require students to make recommendations for three elements of a remuneration and performance management system appropriate to your chosen
organisation. The three elements required are:
• Management of performance, feedback and development; (Part 2 of the textbook, pp121-226)
• Management of the base pay system and structure and its relationship to the market; (Part 3 of the text book, pp233-339)
• Management of non-monetary rewards and of indirect and variable pay elements. (Part 4 of the textbook, pp347-500)
Length: 2,500 +/- 10%
Number of references: 12 ACADEMIC SOURCES (Note that Harvard Business Review is NOT academic source)
Please strictly follow the following structure (every following area/point must be included in this report)
The report must address the following areas:
Included in word
Title page NO
Identify key success factors and gives clear guidance on option that best fits the strategic analysis and meets motivation and fairness criteria. NO
Table of contents NO
For the organisation:
• Design a HR matrix (Figure 0.1, textbook p.8) that applies to the organisation. Describe what currently exists in the organisation.
• Identify the internal and external environment in order to work out the organisation’s key performance requirements and key success factors (Figure 4.4,
textbook p. 114).
• Identify key issues relating to motivation and fairness and make an initial judgment about possible problems of equity (including gender equity) in the
management of both performance and remuneration.
Write a brief summary of your findings, with reasons (500 words). YES
Body: Making recommendations for three elements of a remuneration and performance management system appropriate to your chosen organisation, the report must cover all
• Management of performance, feedback and development;
• Management of the base pay system and structure and its relationship to the market;
• Management of non-monetary rewards and of indirect and variable pay elements.
(Important!! Must include all the following points. And read the textbook to get what are these concepts) Including consideration of:
• The organisation’s key success factors;
• Issues with the organisation’s present system in terms of ‘best practice’;
• Overview of options for addressing these issues, identifying strengths and weaknesses;
• Implications of the Strategic Analysis in the selection of a ‘best fit’ option;
• An outline of the implementation details of your chosen option;
• How to address issues of motivation (e.g. line of sight; financial and non-financial incentives) and of fairness (e.g. felt-fairness; equity, distributive and
procedural justice; gender equity; dispersion).
• Recommendations about specific initiatives and implementation timeframe
Appendices (if use)
List of references / bibliography
Demonstrates analysis and understanding of compulsory readings
• Demonstrates a clear, deep and sophisticated understanding of the overall arguments and themes of the case.
• Strategic Analysis clearly analyses the situation of the organization and its members.
• Uses Shields’ HR Matrix (p114) effectively as well as other strategic analysis tools.
Synthesis of the key themes and issues raised in the compulsory readings
Provides sophisticated analysis of the connection between case and broader debates
Constructs a clear and sophisticated answer to the question
• The student has developed a sophisticated position which is clearly stated in both the introduction and the conclusion. The position is developed in clear,
logical steps through the essay body.
• Report clearly and tactfully identifies problems with present system , including issues of motivation and equity, summarises a range of options and proposes a
clear solution demonstrating insight and practicality with specific implementation details.
Structures text logically and coherently
• Presents all ideas /arguments/information logically, coherently and persuasively: Text has a clear focus; no irrelevant or repetitive material
• Development of ideas is clear and logical; key points are clearly distinguished from supporting material
• The text is well sequenced, easy to follow and engages the reader’s interest
• The arrangement of ideas enhances the reader’s understanding.
• There are unified paragraphs and graceful transitions.
• Text has a clear, coherent structure, e.g. introduction clearly defines aim/argument; paragraphs are well-developed, clearly linked and support the argument;
clear conclusion follows from discussion and reinforces main argument
Communicates clearly and concisely
• Consistently expresses (and explains where necessary) complex ideas, arguments and information clearly and concisely in language appropriate for the
intended audience and purpose (using own words as appropriate).
• Uses fluent, accurate expression/grammar
• No spelling mistakes, absence of contractions, appropriate tone, well constructed paragraphs
Presents text professionally and references sources accurately
• Presents document very professionally, e.g.: Evidence of thorough editing (e.g., no or negligible spelling /punctuation errors)
• Accurately and effectively uses appropriate format (e.g. report) and meets requirements to a high standard
• Style and presentation are highly appropriate for the specific business/academic context
• Quotes are used sparingly if at all
• References sources in-text and in reference list accurately using Harvard (in text) style).
• Integrates sources effectively into text.